Travel Advice

Health Precautions
Flight safety
Safety and Hygiene
Safety at your holiday destination
Fire Safety
Balcony & Glass Safety
Pool Safety
Beach Safety
Sun care
Personal safety
Stomach Upsets
Road/Transport Safety


Health Precautions

As health and hygiene risks can vary greatly from country to country, and can change on an ongoing basis, recommend that you seek specific health advice about your destination of choice.
Information can be sought from the Department of Health ( or you can visit NHS Travel Health website for useful information The Department of Health website also has details of how to apply for the EHIC (European Health Insurance Card) which replaces the former E111 form.

The Foreign Office provides up to date travel information which can be obtained via their website ( or alternatively find them on social media websites.


Flight safety

• Please check with the airline with regard to security updates and advice as to what can and cannot be packed within your luggage.
• As a general rule, do not place flammable liquids, lighters, matches, gasses or aerosols in your luggage.
• Always carry medication in your hand luggage.
• Please pay attention to any safety briefings given by airline staff and crew.
• The NHS has produced a Travel Health guide to air travel which can be found on their website at
• To help reduce the risk of Deep Vein Thrombosis (DVT), keep hydrated by drinking plenty of water and reducing alcohol consumption, occasionally walk around the cabin and/or do some simple exercises whilst in your seat to keep blood circulating. For further information refer to the inflight magazine or Department of Health website (


Safety and Hygiene

The health and safety of customers is of paramount importance to us and we want to make sure you have the best holiday possible. Whilst we are working with our accommodation suppliers to ensure the highest possible safety standards are maintained, please bear in mind that safety and hygiene standards overseas may vary from those you have come to expect in the UK.
Whilst we will do our best to make sure your holiday is safe and trouble free, we do ask for your co-operation in taking extra care while your away. Please take the time to familiarise yourself with your accommodation on arrival, and, if you are travelling with children highlight to them any areas where they need to take extra special care, such as balconies or within pool areas.
The following information has been put together with your best interests in mind and we would ask that you take some time to read through the advice provided. If you should have any particular requirements regarding the safety of your group, please contact us for further advice. In the event of any accident or incident during your holiday, please immediately contact our handling agent in resort on the contact telephone number provided on the voucher and we will do our best to assist you and take any corrective action necessary.

Safety at your holiday destination

When you arrive, please take a little time to familiarise yourself with the layout of your accommodation.

Fire Safety

• Familiarise yourself with the location of your nearest fire exit.
• Read any fire safety notices in your room.
• Do not smoke in bed.
• If a fire occurs, leave immediately, do not stop to collect your personal belongings.
• Proceed to an assembly point well away from the building.
• Follow advice from emergency services.


Balcony & Glass Safety

• Do not lean over, sit or climb on the balcony.
• Children should never be left on the balcony unsupervised.
• Keep all balcony furniture away from the wall/railings.
• Take care in bright sunlight, when exiting to a patio or balcony. It may not be obvious that doors/windows are closed.

Pool Safety

• Familiarise yourself with the layout of the pool, the deep and shallow ends and any unusual features (i.e. bridges, underwater features).
• It is unlikely that your pool will have a lifeguard, so please take care and ensure children and non swimmers are supervised at all times.
• Observe all pool safety rules, in particular “No Diving” and Opening/Closing times.
• Please use the showers before entering the pool.
• Do not swim immediately after a meal or when drinking alcohol.
• Pool surrounds can be slippery, so please walk around the pool area rather than run.
• If you are suffering from an upset stomach, please avoid use of the pool.

Beach Safety

• Familiarise yourself with any flag warning system so that you understand when it may not be safe to swim.
• Be aware of any strong currents or tides.
• It is unlikely that the beach will have a lifeguard, so please take care and ensure children and non swimmers are supervised.
• Do not swim near or dive from rocks, piers, breakwaters etc.
• Please ensure that you are aware of any "zoned" areas that are marked out for water sports and do not swim in these areas.
• Never swim alone, at night or after drinking alcohol.
• If utilising any beach water sports ensure the organisers are insured and offer appropriate safety advice/equipment.


Sun care

• Remember to use a high factor sunscreen initially and to re-apply it frequently.
• Avoid laying out in the sun during the hottest time of the day.
• Drink plenty of water to avoid dehydration.
• Take a sunhat, sunglasses and lip salve.
• Beware, you can still burn, dehydrate and get sunstroke in the shade or in the water.

Personal safety

• Be aware, as you would be at home - stay away from situations where you feel uncomfortable and avoid walking in badly lit and/or unfamiliar areas.
• Avoid carrying too much money and/or valuables on your person – please make use of safe facilities provided.
• Always lock your room when you go out and remember to close all windows and balconies.
• Do not to leave unaccompanied young children in your room.

Stomach Upsets

Stomach upsets are still a relatively common occurrence to suffer gastric illness when travelling overseas and being exposed to different environments. There are many ways to reduce to possibility of being affected, such as, not eating undercooked foods, drinking plenty of bottled water, avoid over indulgence on alcohol and avoid over exposure to the sun.

Road/Transport Safety

• Remember traffic could be traveling on the right hand side of the road - ensure you look both ways before crossing.
• Please do not assume drivers will stop at pedestrian crossings.
• As at home, do not drink and drive.
• Whilst overseas laws regarding mobile phones may not be prohibitive, we recommend not using them while the vehicle is in use.
• Four wheels are better that two – many moped or motorbike hire outlets are inadequately insured and do not automatically provide helmets.
• Always remember to fasten your seatbelt.
• Follow any safety briefing provided by your driver or guide.
• Any traffic/parking fines must be paid